New website, cheaper shipping, and UK is back!

Greetings adventurers,

Welcome to our new website! Raise a torch, let’s have a tour.


Create a new account, and your old orders will be there

We have changed ecommerce providers from BigCommerce to Shopify. We enjoyed BigCommerce for many years, but Shopify allows us to customise our postal rates.

Your account details and order history are all preserved, but your password remained encrypted with our old site. So to recover your details and orders, create a new account with the same email address.


All new layout

Jackson & Maddison have been working for weeks on the new layout. We hope you find it easier to find your loot, particularly with our new coin-flip graphics. Heads or tails, why not both?


Cheaper shipping

We have reduced our shipping prices to all destinations. For certain items, cost is half what you were seeing from our previous website.

All of our Standard and Express shipping is fully tracked. We pack and send your orders once per week.

In 2019 we offered Economy Air shipping, but unfortunately Australia Post no longer offers this service, due to COVID flight reductions. However, it was an untracked service, and took up to 2 months, so while good value it was not without issues. Standard Shipping is superior in every respect. 


Currency per region

Prices are now displayed in USD, CAD, AUD, NZD, EUR, GBP or JPY.

We strongly recommend you select your location from the drop-down list at the bottom of each page, as each destination has different tax requirements, which can change the price you will pay. Selecting your location will also display prices in your local currency. If your location is not listed, you should default to United States (USD). You will always see the correct price, tax, and postage at checkout during the final confirmation process.


UK shipping and VAT

We are pleased to say that UK shipping is finally available again, for the first time in 2021. Per UK law, we will collect 20% VAT and pay that to the UK Government. The tax should be included in the price displayed when your location is set to United Kingdom (GBP).


EU sales tax change on 1 July

We are now at work on compliance with new EU tax regulations coming into effect on 1 July 2021. There may be a delay, so for best results, place an order before 30 June.


Price rise for Australia, but free shipping

We regret to say that due to massive rising costs through 2020 and 2021, we are no longer able to absorb Australian GST in our recommended retail prices. As a consequence, all prices for Australian customers have increased by 10%. When you view the site with your location set to Australia, the correct price should be displayed to you, which includes GST.

As Australians, we want to make it up to you, so all Australian customers may now choose free shipping. Most orders with free shipping will be sent via parcel post, but very small orders will be sent by letter post, which is untracked. Guaranteed-tracked and express shipping are also available.

Our free shipping offer is subject to review, but we hope to continue it for as long as we can. 


New mailing list

As part of our hosting package, Shopify offers a mailing list service, so we have retired our previous MailChimp mailing list and have moved it to Shopify. You can unsubscribe at any time.

If you were on our mailing list but haven't placed an order, you will still have to create an account as normal.

 

That’s all!

Please have a look around, and let us know what you think. Thanks for bearing with us. We won’t lie to you, the last year has been incredibly hard on us with a huge drop in orders due to rising shipping costs and fewer games around the table, so we appreciate you more than ever.

Best,

Mark, Andre, Jackson, Maddison & Penny

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